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Terms of Use

TERMS & CONDITIONS

Please note that all scholarship concessions will be confirmed only on the receipt of the attested mark-sheet from the student; and if the marks do not justify the concession, the differential payment will need to be made before the enrolment is finalized. Any student caught employing unfair practice during the Admission-cum-Scholarship-Test (ACST), is subject to immediate expulsion from the examination hall and no refund of ACST fee already paid shall be made at any cost. A student after qualifying ACST and taking admission at any centre of Aakash will be bound by the rules & regulation of that centre and in all matters whatsoever the responsibility will be of that centre only.

While using the Aakash Online Service (AOS), of Aakash Institute, Aakash IIT-JEE & Aakash Foundations, the parent company Aakash Educational Services Limited (AESL) and you (the user) are deemed to have accepted the terms and conditions listed below. AESL reserves the right to add, delete, alter or modify these terms and conditions at any point of time. The User is therefore advised to read carefully these terms and conditions every time he/she uses the Aakash Online Service(s) of Aakash Educational Services Limited (AESL). All products / services and information displayed on Aakash Online Service constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions given below. Aakash Online Services reserves the right to accept or reject your offer.

The agreement between you and the AOS shall be subject to the following terms and conditions:-

  1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
  2. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the Aakash Online Services (AOS) you agree to be bound by the Terms and Conditions.
  3. All prices, unless indicated specially are in Indian Rupees.
  4. All prices and availability of products are subject to change without prior notice at the sole discretion of Aakash Online Service.
  5. AESL reserves the right to refuse or cancel any order placed for a product, which is listed at an incorrect price. This shall be regardless of whether the order has been confirmed or the payment has been levied via credit card. In the event, the payment has been processed by Aakash Online Service the same shall be credited to your credit card account and duly notified to you by email or by SMS.
  6. In a credit card transaction, you must use your own credit card. AESL will not be liable for any credit card fraud. The liability to use a card fraudulently will be on the user and the onus to prove otherwise shall be exclusively on the user.
  7. Any request for cancellations of orders once duly placed on the site, shall not be entertained.
  8. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by AESL for redelivery shall be claimed from the User placing the order.
  9. AESL shall not be liable for any delay / non-delivery of purchased goods (Study materials, Online Tests, any assignments) by the vendors, trade organisation/s, manufacturers / shop etc. (vendors), flood, fire, wars, acts of God or any cause that is beyond the control of AESL.
  10. All products are duly screened and assured by the vendors to ensure that the products are of the standard, quality, composition, style or model that they represent.
  11. The User agrees to use the services provided by AESL through their website www.aakash.ac.in for lawful purposes only.
  12. The User agrees to provide authentic and true information. AESL reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation such User details are found not to be true (wholly or partly), AESL has the right in its sole discretion to reject the registration and debar the User from using www.aakash.ac.in and / or other affiliated websites without prior intimation whatsoever.
  13. AESL will not be responsible for any damage suffered by users from use of the services on this site. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.
  14. The User agrees clearly that the use of service(s) Aakash Online Service is at the Users sole risk. The Service(s) of Aakash Online Service is provided without warranties of any kind whether expressed or implied. AESL affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied for the service it is providing or as to the results that may be obtained from the use of the Service, or as to the accuracy, reliability or content of any information, service, or merchandise provided through this Service. AESL does not represent or warrant maintaining the confidentiality of information although AESL current practice is to utilise reasonable efforts to maintain such confidentiality. It is also clearly understood that all warranties, implied or expressed take place between the vendors and the User.
  15. Aakash Online Services users/students must send their self-attested photocopy of mark sheet of class X / XII and attach recent three passport size photographs along with dully filled Admission Form (hard copy) to registered office only.
  16. It is for the student to see whether he/she is eligible for a certain Entrance Exams or not. AESL is not responsible if a student’s admission form cannot be forwarded or is rejected by the examination body on any ground whatsoever. Such a student cannot claim a refund of the whole or any part of the fee he/she has paid to the Institute.
  17. The responsibility of getting admission form forwarded to the examining body is that of the student himself/herself or that of the Parents / Guardian.
  18. Institute reserves the right to use the photograph for publicity in case the student secures position/success in any Medical / Engineering Entrance Exams as well as also in Olympiads, NTSE & KVPY national level entrance tests.
  19. Any change in the correspondence address or phone number should be intimated to Registered Office immediately through a written application quoting the Name, Reference ID, and Roll No. of the student.
  20. Students enrolled with Aakash have to provide photocopy of Admit Card of various Entrance Exams., like AIPMT, AIIMS, IIT-JEE, AIEEE, Olympiads and NTSE etc. as soon as they receive their admit cards from the examining body.
  21. Every student will be issued an Identity Card. The entry into the classes will be permitted only with Identity Card. If any student is found misusing the I-Card, he/she will be rusticated from the Institute.
  22. In case any parent/guardian/student misbehaves with any staff members of the Institute unlawfully, his/her ward can be rusticated and no claim to retain such student will be entertained
  23. Registered Students can be obtain duplicate I-Card, Set of books & Bag from the Institute against the proof of registration along with payment of Rs. 100/-, Rs. 300/- & Rs. 300/- respectively.
  24. Once the name of a student is struck-off due to non-payment of fee for more than 3 weeks from the due date, the student shall have to pay Rs. 500/- for readmission.
  25. If at any point of time, the Govt. further increases service tax, the extra amount of service tax will be borne by the students from the date of enforcement of the act by the Govt.
  26. Aakash reserves the right to make any alteration in its programs / venue / timing and days of classes without any prior notice to anybody. The decision of the Director will be final & binding on the students and the parents.
  27. In case of any dispute, arising out of present terms & conditions, same shall be referred to the sole arbitrator to be appointed by the Chairman of Aakash Educational Services Ltd. The seat of arbitrator will be at Delhi only. In any case if any matter has to go to the court, only Delhi Court shall have jurisdiction to decide such matters

 

REFUND POLICY FOR CLASSROOM COURSES

  1. No refund of Admission cum Scholarship Test fee shall be made under any circumstances whatsoever.
  2. No refund of Registration Fee shall be made under any circumstances whatsoever. It is towards administrative expenses incurred by the company.
  3. No refund will be made under any circumstances after joining the Short Term Classroom Courses like Crash Courses / Short Term Courses / Compact Course
    1. All those students who get enrolled themselves for the two year classroom program before the declaration of X board exam results, must submit their applications for refund of scholarships along with photocopy of the X board exam’s mark-sheet latest by 15th September, 2014. The scholarship refund amount will be paid to the students on the basis of their eligible merit scholarship after 15th November, 2014.
    2. The refund will be made on yearly basis after 15th November, 2014.
    3. Any student applying for the scholarship refund after 15th September, 2014 will not be entitled for refund under any circumstances.
  4. If any student pays the fee for any course other than Short Term Classroom Courses and wants to withdraws/asks for refund before the commencement of classes / course in the Institute, the admission fee and the first installment of tuition fee paid will be refunded along with PDCs submitted, if any. The registration fee will not be refunded.
  5. If a student of any course other than Short Term Classroom Courses leaves the classes / Institute within 10 days from the date of commencement of the classes/course in the institute due to any reason whatsoever, the tuition fee paid will be refunded along with PDCs submitted, if any. The registration fee & admission fee will not be refunded.
  6. If a student of any course other than Short Term Classroom Courses, leaves the classes / institute within 20 days from the date of commencement of the classes/course in the institute due to any reason whatsoever, the 75% of the tuition fee paid (in 1st installment) will be refunded along with PDCs submitted, if any. The registration fee & admission fee will not be refunded.
  7. If any student leaves the classes/institute after 20 days from the date of commencement of the classes/course in the institute due to any reason whatsoever, then no refund of admission fee and tuition fee paid & encashed will be made under any circumstances. Only the PDC’s (if any) which have not been encashed on the date of refund application shall be cancelled / returned.
  8. All refund cheques will be issued in the name of student / parents only.
  9. If any student drops in between the session & asks for refund, he/she will be refunded as per refund policy.
    “Pro-rata calculation is done taking into account the number of days a student attended the classes i.e., from the date of starting of the batch to the date of submission of application of refund”. For example, a course starts on 4th July & student joins on 16th July & continues to attend classes and the last lecture which he/she attended was on 14/11/2014 but submitted refund application of 13/12/2014 then the number of days to be counted will be from 4th July to 13th December = 163 days. It is multiplied by fee for one day which is calculated by dividing course tuition fee by no. of days from the starting of course to the ending date of course as per prospectus.
  10. If any student avails benefit of additional scholarship against lump sum payment, and leaves the institute after few months because of any reason whatsoever and applies for refund of tuition fee paid, he/she shall be refunded after calculating the amount used by him/her from the date of commencement of course to the date of submission of application on pro-rata basis. 
   

For the purpose of calculation of refund:

  1. The date of commencement of the batch will be considered and not the date of joining of any student in the institute.
  2. Parents must insist for receipt of refund application from the front office. The date of submission of refund application will be considered and not by the number of classes attended by the student or from the date the student stopped attending classes.
   

TRANSFER POLICY

A student after joining any centre of Aakash can shift to any other centre of Aakash throughout India provided his/her parents have either been transferred or changed their residential address. Proper proof for the same is to be submitted by the student at the new centre where he/she wants to join. However, no intra-city transfer will be allowed under any circumstances.

The student will also submit proper details of fee paid at the first centre duly certified from the Incharge of that centre to the new Centre Incharge where transfer is required. Whatsoever amount of fee or its installments, a student might have paid at first centre, the rest of the fee installments left as per the details given in the prospectus of the new centre shall be paid at the new centre where transfer is required.

If any student has paid fee in lumpsum or in installments and applies for transfer to a centre having higher fee than currently studying centre, then he/she shall have to pay the difference in fee between two centres whereas if a student after paying fee in lumpsum applies for transfer to some other centre with lower fee than currently studying centre, he/she will not be refunded/paid the difference amount of fee between two centres at all.

If any student applies for transfer to any other branch/centre, he/she shall have to pay Rs. 1000/- toward transfer fee at the time of submission of application. Normally, the transfer process shall be completed within a week’s time.

If any student applies for transfer on the due date of fee instalment or three days prior to that, then he/she will have to make this payment at the branch where studying currently and then only transfer request will be considered.

Let us say due date of fee is 4th Sept. 2014, and a student applies for transfer on 30th August, it will be considered & transfer certificate will be issued but if a student applies on 1st, 2nd, 3rd or 4th Sept. Or even beyond, then he/she will have to pay the fee at currently studying centre only and after that his/her request of transfer will be considered.